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View compareFrequently Asked Questions
Frequently Asked Questions
Do you offer finance?
Yes – we’ve partnered with Novuna Finance to offer flexible, interest-free options:
- Orders £250–£749: 6 months interest-free
- Orders £750+: 12 months interest-free
Eligibility:
- 18+ and minimum £200 weekly income
- UK resident
- Active current account for Direct Debits
- Valid debit or credit card
What payment methods do you accept?
We accept all major debit/credit cards including American Express (Amex).
- Klarna – pay in instalments
- PayPal – includes PayPal Credit options
- Apple Pay & Google Pay
Do you assemble the products?
Yes. We offer an optional professional assembly service on most items. If available, select it at checkout or contact us to arrange.
Is your furniture flat packed?
Most wardrobes and bedroom pieces are delivered flat-packed for safe transport and easy access. Full instructions are included; assembly service is available.
What are your delivery charges?
We offer competitive rates and many items qualify for free UK mainland delivery. Any delivery cost is shown at checkout before you pay.
What is your returns policy?
Change of mind returns are accepted within 14 days of delivery, in original condition and packaging. Custom/made-to-order items may be excluded unless faulty. See our Returns Policy for full details.
Do you price match?
Yes. If you find the same product cheaper with a UK retailer, we’ll do our best to match it. The item must be identical, brand new and in stock. Contact us before ordering.
Is your website secure?
Absolutely. Our site uses SSL encryption and all payments are processed by trusted providers to protect your data.
Is this a new website?
Yes, this is a new site dedicated to wardrobes. We’re part of Pendle Village Furniture and have been in business since 1997, with a long track record of customer service and quality products.